EGAIN
Company Overview
Industries
Social Media Profiles
About eGain
Description
eGain is a leading AI-powered knowledge platform designed for customer engagement, serving both enterprise and government sectors. The platform enhances interactions by delivering insightful information, enabling organizations to boost customer satisfaction and streamline support processes through advanced software and SaaS solutions.
Specialties
AI-powered customer engagement
Knowledge management solutions
Guided innovation consumption model
Enterprise and government focus
Streamlined support processes
Products & Services
AI Knowledge Management
Customer Engagement Solutions
Support Automation Tools
Self-Service Portals
Analytics and Reporting
Contact Information
No contact information available
Competitors & Similar Companies(9)
Zendesk
California, • United States
Freshworks
California, • United States
Salesforce
California, • United States
HubSpot
Massachusetts, • United States
Intercom
Zoho Desk
California, • United States
LivePerson
New York, • United States
Kustomer
New York, • United States
Oracle Service Cloud
California, • United States
News & Media
Search Terms:
egain
Search Topics:
AcquisitionAI: Product LaunchInvestment: Approval FundingProject: Bid and AuctionBusiness ExpansionFinancing and FundraisingInvestmentJoint VentureLeadership Change (CXO)MergerPartnershipProduct LaunchPublic Offering (IPO)RebrandingReorganizationRestructuringValuation
Featured News
eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24
Oct 29, 2024
AI: Product LaunchAI: General Impact
Frequently Asked Questions about eGain
Where is eGain located?
The headquarter of eGain is located in Sunnyvale, California, United States
What is the official website of eGain?
The official website of eGain is https://www.egain.com
What industry does eGain belong to?
eGain belongs to the Internet and Technology, Software and SaaS industry.
What are the specialties of eGain?
eGain specializes in AI-powered customer engagement, Knowledge management solutions, Guided innovation consumption model, Enterprise and government focus, Streamlined support processes.
What products and services is eGain likely to offer?
eGain offers AI Knowledge Management, Customer Engagement Solutions, Support Automation Tools, Self-Service Portals, Analytics and Reporting.
Who are the competitors of eGain?
Competitors of eGain are Zendesk, Freshworks, Salesforce, HubSpot, Intercom, Zoho Desk, LivePerson, Kustomer, Oracle Service Cloud.
What does eGain do?
eGain is a leading AI-powered knowledge platform designed for customer engagement, serving both enterprise and government sectors. The platform enhances interactions by delivering insightful information, enabling organizations to boost customer satisfaction and streamline support processes through advanced software and SaaS solutions.