SQM Group specializes in customer service quality assurance software, offering innovative solutions for monitoring, motivating, and managing agents. The company is dedicated to enhancing customer experiences through advanced technology and expertise in research and development, IT services, and consulting within the industry.
SQM Group belongs to the Research and Development, IT Services and Consulting industry.
What are the specialties of SQM Group?
SQM Group specializes in Customer Experience Quality Assurance, Automated and Manual Scoring Solutions, Call Center QA Analytics, CX Sentiment and Compliance Insights, Employee Motivation and Management Tools.
What products and services is SQM Group likely to offer?
SQM Group offers Quality Assurance Software, Customer Experience Solutions, Auto & Manual QA Scoring, Analytics & Reporting Tools, Consulting & Support Services.
Who are the competitors of SQM Group?
Competitors of SQM Group are CallMiner, NICE, Verint Systems, Genesys, Zendesk, Freshdesk, Medallia, Qualtrics, Alvaria.
What does SQM Group do?
SQM Group specializes in customer service quality assurance software, offering innovative solutions for monitoring, motivating, and managing agents. The company is dedicated to enhancing customer experiences through advanced technology and expertise in research and development, IT services, and consulting within the industry.