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ICS

icsanalytics.comBordentownUnited StatesIT Services and Consulting

Company Overview

About ICS

Description

ICS.cx specializes in enhancing customer experiences through innovative IT services and consulting. With a comprehensive approach, the company equips businesses with the necessary tools and strategies to optimize customer interactions and enhance corporate value, addressing the critical challenges faced in the customer service landscape.

Specialties

Contact Center as a Service (CCaaS)
Workforce Management Solutions
Recording and Quality Assurance
Automation Solutions
Artificial Intelligence Integration

Products & Services

Contact Center-as-a-Service (CCaaS)
Workforce Management (WFM)
Quality Assurance and Speech Analytics
Automation Solutions
AI Integration Services

Contact Information

No contact information available

Competitors & Similar Companies(10)

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IBM Global Services

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News & Media

Search Terms:
ics
Search Topics:
AcquisitionAI: Product LaunchInvestment: Approval FundingProject: Bid and AuctionBusiness ExpansionFinancing and FundraisingInvestmentJoint VentureLeadership Change (CXO)MergerPartnershipProduct LaunchPublic Offering (IPO)RebrandingReorganizationRestructuringValuation
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Frequently Asked Questions about ICS

Where is ICS located?
The headquarter of ICS is located in Bordentown, New Jersey, United States
What is the official website of ICS?
The official website of ICS is https://www.icsanalytics.com
What industry does ICS belong to?
ICS belongs to the IT Services and Consulting, Information Technology industry.
What are the specialties of ICS?
ICS specializes in Contact Center as a Service (CCaaS), Workforce Management Solutions, Recording and Quality Assurance, Automation Solutions, Artificial Intelligence Integration.
What products and services is ICS likely to offer?
ICS offers Contact Center-as-a-Service (CCaaS), Workforce Management (WFM), Quality Assurance and Speech Analytics, Automation Solutions, AI Integration Services.
Who are the competitors of ICS?
Competitors of ICS are Accenture, Cognizant, Deloitte, Capgemini, IBM Global Services, Infosys, Wipro, Tata Consultancy Services (TCS), HCL Technologies, CGI Inc..
What does ICS do?
ICS.cx specializes in enhancing customer experiences through innovative IT services and consulting. With a comprehensive approach, the company equips businesses with the necessary tools and strategies to optimize customer interactions and enhance corporate value, addressing the critical challenges faced in the customer service landscape.
What are the social media links of ICS?
Social media links of ICS areLinkedIn