ICS.cx specializes in enhancing customer experiences through innovative IT services and consulting. With a comprehensive approach, the company equips businesses with the necessary tools and strategies to optimize customer interactions and enhance corporate value, addressing the critical challenges faced in the customer service landscape.
Specialties
Contact Center as a Service (CCaaS)
Workforce Management Solutions
Recording and Quality Assurance
Automation Solutions
Artificial Intelligence Integration
Products & Services
Contact Center-as-a-Service (CCaaS)
Workforce Management (WFM)
Quality Assurance and Speech Analytics
Automation Solutions
AI Integration Services
Contact Information
No contact information available
Competitors & Similar Companies(10)
Accenture
Dublin, • Ireland
Cognizant
New Jersey, • United States
Deloitte
Capgemini
Aquitaine, • France
IBM Global Services
New York, • United States
Infosys
Karnataka, • India
Wipro
Karnataka, • India
Tata Consultancy Services (TCS)
Maharashtra, • India
HCL Technologies
Uttar Pradesh, • India
CGI Inc.
Quebec, • Canada
News & Media
Search Terms:
ics
Search Topics:
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Frequently Asked Questions about ICS
Where is ICS located?
The headquarter of ICS is located in Bordentown, New Jersey, United States
ICS belongs to the IT Services and Consulting, Information Technology industry.
What are the specialties of ICS?
ICS specializes in Contact Center as a Service (CCaaS), Workforce Management Solutions, Recording and Quality Assurance, Automation Solutions, Artificial Intelligence Integration.
What products and services is ICS likely to offer?
ICS offers Contact Center-as-a-Service (CCaaS), Workforce Management (WFM), Quality Assurance and Speech Analytics, Automation Solutions, AI Integration Services.
Who are the competitors of ICS?
Competitors of ICS are Accenture, Cognizant, Deloitte, Capgemini, IBM Global Services, Infosys, Wipro, Tata Consultancy Services (TCS), HCL Technologies, CGI Inc..
What does ICS do?
ICS.cx specializes in enhancing customer experiences through innovative IT services and consulting. With a comprehensive approach, the company equips businesses with the necessary tools and strategies to optimize customer interactions and enhance corporate value, addressing the critical challenges faced in the customer service landscape.